Frequently Asked Questions
Answers to all your questions about i899
From opening an account to bonuses, payments to gameplay — i899's detailed FAQ gives you the right information quickly, in English.
i899 is one of Bangladesh's reliable online betting platforms. Whether you are a new player or experienced — questions about account registration, bKash deposits, withdrawal times, bonus terms, or responsible gaming are all answered in detail here. Find the information you need from 23 questions and answers organised into five sections below.
Account and Registration
To open an account at i899, you need your full name, mobile number, email address, and date of birth. Your national ID or passport details may also be requested for age verification. Providing accurate information is mandatory, as everything is verified at the time of withdrawal.
You must be at least 21 years old to open an account and place bets at i899. Withdrawals may be held until age verification is complete. Accounts for individuals aged 18 or 20 cannot be approved.
No, each person may only hold one i899 account. Attempting to open multiple accounts may result in both accounts being closed, and any stored balance is at risk of being forfeited. If you run into any issues, please contact us via live chat.
If you forget your password, use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you have trouble, get help from our 24/7 live chat support.
Deposits and Withdrawals
Deposits from bKash to i899 are usually credited to your account within a few minutes. Occasional short delays may occur due to network issues or bank verification. If funds are not credited immediately, contact our 24/7 live chat with your transaction ID.
The minimum deposit amount at i899 is ৳500, and this applies to all payment methods — bKash, Nagad, Rocket, and bank transfer. Transactions below this limit will not go through.
Approved withdrawals at i899 are usually delivered to your bKash, Nagad, or Rocket account within 1 hour. Bank transfers may sometimes take a little longer. Identity verification must be completed before your first withdrawal.
The minimum withdrawal amount from i899 is ৳800. Requests below this amount are not processed. If your balance does not meet the withdrawal minimum, keep accumulating funds and withdraw later.
i899 does not charge any deposit or withdrawal fees. However, bKash, Nagad, or Rocket may apply their own service charges, which are determined by the respective mobile banking service's own rules.
Yes, i899 supports both deposits and withdrawals via Nagad and Rocket. bKash and direct bank transfer are also available. Regardless of the payment method, the minimum deposit amount is ৳500.
Games and Gameplay
In i899's cricket betting section, you can place bets on BPL, IPL, the T20 World Cup, and various other international matches. You can bet both before a match starts and live while it is in progress. Markets available include match result, toss, run totals, and more.
To bet on BPL matches at i899, you need sufficient balance in your account. Place your bet at the available odds before the match starts. In live betting, odds change continuously. Once a bet is confirmed it cannot be changed, so check the odds carefully before confirming your bet.
RTP (Return to Player) is a percentage that indicates how much a slot game returns on average over the long term. For example, a 95% RTP means that on average ৳95 is returned for every ৳100 wagered. It is not a guarantee of winnings, but a statistical average.
Yes, i899 is fully mobile-friendly. You can play directly from the browser on any Android or iOS smartphone — no separate app download needed. The site is optimized for smaller screens, so slots, live casino, and cricket betting can all be enjoyed comfortably.
Slots are software-driven games where a random number generator determines the outcome. In live casino, real dealers conduct roulette, blackjack, or baccarat via video streaming. Both are available at i899 and can be played from the same wallet.
Bonuses and Promotions
A 120% welcome bonus is available on your first deposit at i899, up to a maximum of ৳20,000. This means if you deposit ৳10,000, you can start playing with a total of ৳22,000. The wagering requirement for the bonus is 10x, and once met, winnings can be withdrawn.
The wagering requirement refers to how many times you must bet the bonus amount before it can be withdrawn. For i899's welcome bonus, this rate is 10x. For example, if you receive a ৳5,000 bonus, you need to place a total of ৳50,000 in bets. This condition can be met across any game — slots, cricket, or live casino.
The i899 VIP program has four tiers — Bronze, Silver, Gold, and Platinum. You can move up to higher tiers through regular betting and active participation. The weekly cashback rate increases at each tier — from 0.4% at Bronze up to 1.5% at Platinum.
i899 VIP members receive cashback each week at a set rate based on their net losses. Weekly cashback is 0.4% at Bronze, 0.8% at Silver, 1.1% at Gold, and 1.5% at Platinum. Cashback is credited directly to your account.
Yes, you can play and withdraw using only your deposited funds without accepting a bonus. Activating a bonus is optional. However, once a bonus is accepted, certain restrictions may apply until the wagering requirement is met.
Safety and Responsible Gaming
Yes, i899 uses SSL encryption to keep all personal and financial information secure. Payment details are not shared with third parties. Security technology is used to ensure fair play.
Responsible gaming means betting in a controlled manner for entertainment and setting limits for yourself. i899 offers players the ability to set deposit limits, use self-exclusion, and take breaks. If you need help, support is available 24/7 via live chat.
To protect yourself from harm, use i899's self-exclusion tool, which lets you suspend your account for a set period. Let a family member or someone you trust know. For professional support, contact mental health services in Bangladesh. i899 never encourages unhealthy betting.
Yes, i899's live chat support is active 24 hours a day, 7 days a week, fully in Bengali. Help is available at any time according to Bangladesh Standard Time. You can also reach us by email: [email protected].
Some warning signs are: repeatedly betting to recover losses, prioritising gaming over family or work, and feeling restless when you cannot bet. If you notice these signs, use i899's responsible gaming tools and reach out via live chat if you need help.
Still have questions? Get in touch with support
If you did not find the answer in the FAQ, our Bengali support team is always here for you. Feel free to reach out with any issue.
Live Chat Support
Get instant help in Bengali 24/7. Our trained support agents are always ready to answer any of your questions.
Email Support
Send us an email for complex issues or detailed inquiries. We will do our best to respond as quickly as possible.
[email protected]
Terms and Conditions
Visit our Terms and Conditions page to learn more about bonus terms, payment policies, and account rules.
Read the Terms and Conditions
Join i899 and get started now
120% welcome bonus, fast bKash withdrawals, and 24/7 Bengali support — all in one place at i899.
For ages 21 and above only. Play responsibly.